Lattice Incorporated

Securing Information and Communications since 1973

Leveraging its core technologies and capabilities developed over more than three decades, Lattice has created a portfolio of products and services for its Government Services and Secure Communications divisions. While each product is engineered to address specific situations in each of the Government and Secure Communications markets, they all derive significant value from the common technology expertise Lattice has developed and continues to enhance.

Lattice Government Services (LGS)

Lattice develops and implements mission critical systems and applications for selected government agencies, including the U.S. Departments of Defense and Homeland Security. As a federal government certified “small business,” LGS has a successful history securing government contracts and delivering both custom and turn-key solutions.

Areas of Expertise:

CBRNE Solutions

Design, develop, integrate, and support Chemical, Biological, Radiological, Nuclear, and Explosive (CBRNE) sensor and related Command and Control (C2) platforms (under SensorView and OneVoice brands)

Decision Analytics

Combine mathematically optimized models, heuristics, and human behavior factors to create unique models for solving time- and cost-critical challenges within DoD and commercial markets

Enterprise Architecting

Design and deploy within the DoD Architecture Framework (DODAF) and Service Oriented Architectures (SOA) for long range planning and roadmap development supporting DoD decision making processes

Information Management

Design and integrate cyber security and Information Assurance (IA) products for data mining, data fusion, and secure cloud computing (under Aquifer brand)

Modeling and Simulation

Provide decision support analysis, training, and engineering to improve DoD and commercial operations

Lattice Secure Communications (LSC)

Direct to Correctional Facilities

Lattice installs and centrally manages advanced call management and communications systems for use by correctional facilities, offering a variety of payment products and services to inmates and their family and friends.

Utilizing the Nexus Call Control System technology described below, Lattice brings increased value directly to correctional agencies, inmates, and family and friends. Key product offerings include Pre Paid Collect for Family and Friends, Prepaid Calling Cards, Inmate PIN Debit, Voicemail, and an Investigate Interface.

Benefits Lattice Delivers:

  • Automated operations for improved facility productivity
  • Maximized opportunity for completed connections
    — even on the first, critical call
  • Restricted access to communications technology by designated personnel
  • Support for investigative capabilities
  • Safer, more controlled correctional environment
  • Multiple ways to fund accounts — the internet, live customer care representatives, and automated phone system technology

Technology and Wholesale Services

  • Nexus Call Control System

    Offers service providers a hosted platform for offering inmate telephone services. Multiple facilities can be managed from one central location, significantly improving reliability and reducing costs. Built on a Carrier Class platform, Nexus provides features that are cost prohibitive for stand-alone, small facilities, while also offering carrier grade reliability to the largest facilities.

    Included are a wide array of editable call control capabilities, advanced call monitoring, and integrated voice recording, all operated remotely. Nexus provides patented, three-way call detection technology with 36 tunable parameters that test the call path end-to-end and reduce the potential for fraud.

    The Web-based Facility Manager gives system administrators real-time access to call databases and call detail records for their facilities. Statewide Call Control service is available across multiple facilities, managing tens of thousands of communications lines.

  • Pre Paid Collect (PPC) Options

    Family and friends can apply funds to their own personal phone numbers for designated inmate calls, putting them in control of amounts they wish to spend on inmate calls.

  • Self Service Payment Kiosks

    Kiosks facilitate 24 hour a day transactions with immediate posting to facility accounting systems. Payments can be made by inmates during booking or by family or agents and can credit phone and commissary accounts, pay fines, and post bail.

  • InTouch Inmate Assistance Hotline

    This unique service is new to the inmate telephone industry. InTouch creates a more real-time interactive approach to servicing correctional telecom. InTouch will serve to virtually eliminate telephone related complaints at the facility, significantly reduce the number of failed call attempts, and increase prepaid collect call revenues. Further, use of the InTouch service reduces overall staff time.